Dashboard
Daily Calls Processed
+12.5%Daily Moments
+8.3%Sentiment Analysis
-2.1%Feature Management
Enable or disable features for your TitanVoice subscription
Sentiment Analysis
Analyze customer sentiment in real-time
Summarization
Generate concise summaries of conversations
Store in Customer Notes
Automatically save insights to customer records
Integrations
Connect TitanVoice with your favorite tools and services
ServiceTitan
Field Service Management Platform
BigQuery
Data Warehouse Solution
Cloud Storage
Object Storage Service
Google Drive
Cloud Storage Platform
Integration Settings
Auto-sync Data
Automatically sync data between integrated services
Sync Frequency
How often should data be synced
Analytics Dashboard
View and analyze your TitanVoice performance metrics
Total Conversations
15,847
↑ 12.5% from last month
Avg. Sentiment Score
8.4/10
↑ 0.3 from last month
Avg. Processing Time
1.2s
↓ 0.1s from last month
Sentiment Trends
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Conversation Volume
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Detailed Analysis
| Date | Conversations | Avg. Sentiment | Processing Time | Success Rate |
|---|---|---|---|---|
| 2024-02-20 | 523 | 8.7 | 1.1s | 99.8% |
| 2024-02-19 | 498 | 8.5 | 1.2s | 99.5% |
| 2024-02-18 | 512 | 8.4 | 1.1s | 99.7% |
Team Management
Manage team members and their access levels
| Member | Role | Status | Last Active | Actions |
|---|---|---|---|---|
John Doe
john@titanvoice.com
|
Administrator | Active | Just now | |
Sarah Wilson
sarah@titanvoice.com
|
Agent | Active | 5 minutes ago | |
|
Mike Johnson
mike@titanvoice.com
|
Analytics | Offline | 2 hours ago |
Role Permissions
Administrator
- Full system access
- Manage team members
- Billing access
Agent
- Manage conversations
- View analytics
Analytics
- View reports
- Export data
Billing & Payments
Manage your subscription and payment details
Current Plan
Professional Plan
Payment History
| Date | Description | Amount | Status | Invoice |
|---|---|---|---|---|
| Feb 1, 2024 | Professional Plan - Monthly | 99.00 | Paid | |
| Jan 1, 2024 | Professional Plan - Monthly | 99.00 | Paid |
Payment Method
•••• •••• •••• 4242
Expires 12/25
Billing Information
Account Settings
Manage your account preferences and settings
Profile Settings
Security Settings
Two-Factor Authentication
Add additional security to your account
Notification Preferences
Email Notifications
Receive updates about your account
Weekly Reports
Receive weekly analytics reports